Customer Relations – Page 12

Automatic Refunds for Significant Flight Disruptions: New Airline Rule Goes Into Effect

The Transportation Department’s new rule also sets the definition for what constitutes a “significant” delay in air travel.

By Christine Chung

AutoSlash.com Better Business Bureaus Budget Rent A Car Corp Content Type: Service Customer Relations Fines (Penalties) J D Power & Associates Prices (Fares, Fees and Rates) Travel and Vacations

Help! Budget Charged Us $450 to Clean Our Rental Car. Can They Do That?

Sure, there were footprints and some dirt, but days after a family from Ireland returned a car to Kennedy Airport, they were hit with the maximum cleaning fee.

By Seth Kugel

Airlines and Airplanes Content Type: Service Customer Relations Delta Air Lines Inc KLM Royal Dutch Airlines Korean Air Lines Lost and Found Property Luggage and Packing Southwest Airlines Company Travel and Vacations United Airlines

Airline Lost Your Bag? Here’s How to Reunite With Your Luggage.

Or at least be reimbursed if it’s gone for good.

By Christine Chung

Airlines and Airplanes Customer Relations Travel and Vacations Tucson (Ariz) Washington (DC)

American Airlines Passengers Who Skip Ahead Will Trigger ‘Audible Signal’

American Airlines is testing a technology platform that will produce a sound when a passenger attempts to board a flight ahead of the assigned group.

By Kate Christobek