Posted inCustomer Relations DirecTV Satellites Television Walt Disney Company Disney and DirecTV Reach Deal to Restore ESPN and ABC The agreement ends a two-week dispute that had prevented many of DirecTV’s 11 million customers from watching programs like Monday Night Football. Posted by By Benjamin Mullin
Posted inCustomer Relations DirecTV Satellites Television Walt Disney Company Disney and DirecTV Reach Deal, Ending ESPN Blackout The agreement ends a two-week dispute that had prevented many of DirecTV’s 11 million customers from watching programs like Monday Night Football. Posted by By Benjamin Mullin
Posted inAirlines and Airplanes Aviation Accidents, Safety and Disasters Computer Network Outages CrowdStrike Inc Customer Relations Delays (Transportation) Delta Air Lines Inc Frequent Flier Programs Travel and Vacations United Airlines Stranded in the CrowdStrike Meltdown: ‘No Hotel, No Food, No Assistance’ Airlines pledged assistance, refunds and reimbursements to passengers whose travel had been disrupted by this summer’s software outage. Instead, passengers told us, they were on their own. Posted by By Christine Chung
Posted inCartier SA Customer Relations Dominique Ansel Bakery (Manhattan, NY) Manhattan (NYC) Watches and Clocks Watches of Switzerland Whiskey Have a Scotch or Macaron While You Try on That Watch? Watches of Switzerland and other luxury brands are using liquor and sweets to keep customers engaged. And that includes treats for their dogs. Posted by By Graham DickieThe New York Times