Posted inChanel SA Customer Relations Fashion and Apparel Fashion Shows Hangzhou (China) Luxury Goods and Services Chanel Takes Its Métiers d’Art Show to China, for 1,100 Guests. The house goes all out for its V.I.C.’s. Posted by By Vanessa Friedman
Posted inAirlines and Airplanes Aviation Accidents, Safety and Disasters Buttigieg, Chasten Buttigieg, Pete (1982- ) Customer Relations Frequent Flier Programs Luggage and Packing Prices (Fares, Fees and Rates) Rebates and Refunds Transportation Department (US) Travel and Vacations Pete Buttigieg on Airlines, Passenger Protections and Travel Advice The outgoing transportation secretary talks about his record of holding airlines accountable, what might come next and whether to check a bag. (No.) Posted by By Christine Chung
Posted inAppointments and Executive Changes Babin, Jean-Christophe Bulgari SpA Burdese, Laura Customer Relations Jewels and Jewelry Katrantzou, Mary LVMH Moet Hennessy Louis Vuitton SA Rome (Italy) Bulgari Puts the Focus on Customer Experience Laura Burdese, recently appointed to the jewelry house’s new post of deputy chief executive, talks about retail, heritage and her own jewelry purchase. Posted by By Alessandro Penso for The New York Times
Posted inAdvertising and Marketing Biographical Information Customer Relations Deaths (Obituaries) Innovation Labor and Jobs Macy's Inc Manhattan (NYC) Margaret Getchell Nantucket (Mass) Women and Girls Overlooked No More: Margaret Getchell, Visionary Force at Macy’s As the store’s first female executive, she helped turn it into what it is today, paving the way for other women to hold senior positions in retail. Posted by By Stephanie Forshee